Lyca Shop Near Me (2024)

FAQs

How can I talk to a Lyca Mobile representative? ›

If you believe there is an error on your bill or have a question about your service,please call Lyca Mobile USA Inc. customer support at1-866-277-3221.

Log in to Your Lyca Mobile Account: Start by logging in to your Lyca Mobile account on their website. Access SIM Management: Click on the "SIM Management" tab within your account. Select SIM Swap: In the SIM Management section, look for the "SIM Swap" tab and select the option for "Swap Physical SIM to eSIM".

Since your SIM isn't working in your handset while other SIM cards are, it might be an issue with your handset provider; or the mobile phone could be locked, meaning it only accepts SIM cards from a particular service provider. Please contact the handset dealer for more assistance.

Here are several ways to contact Customer Services:

Chat with Us (LIA is available 24/7): You can initiate a chat with Lyca Mobile's customer support team by clicking here. Dial 322 from Your Lyca Mobile: You can call 322 from your Lyca Mobile handset, and this service is free of charge.

Unlimited free calls and texts

There is a standard Lyca to Lyca rates 9p/min & 22p/SMS after 30 days. Minimum top-up required.

To activate your SIM card online, simply go to your carrier's website. Chances are, the support page you'll need to visit will be listed on the card. Once you've done that, simply follow the steps listed. Usually, you'll have to enter the phone number or SIM card number.

We automatically deactivate SIM cards if you do not use them to make a call or send a text for more than 90 days. Unfortunately these SIM cards cannot be reconnected and the mobile number also stops being available for you to use after this time.

I lost my SIM card and want the same number back. Is this possible? You can receive a new SIM card by ordering it online, or you can get a SIM card from any of our retail partners.

You can get a free eSIM phone number instantly by downloading the Hushed app and signing up for a free three-day trial. This will give you a private phone number for Canada or the United States, with unlimited calling and texting.

Place an Order for eSIM: On the SIM Swap page, place an order for an eSIM. Upon successful order placement, you will receive a confirmation email with a QR code, and the QR code will also be displayed on your screen. This QR code will contain essential eSIM information.

Which network does Lyca Mobile use? ›

Which provider does Lyca Mobile use? Lyca Mobile now uses EE's network to deliver 4G coverage to 99% of the UK population and 5G in over 1,000 towns and cities.

For Physical SIM:

Insert Your SIM: Begin by inserting your Lyca Mobile physical SIM card into your mobile phone. Power On: Turn on your device, awakening it from its slumber. Wait and Watch: Give it a moment; your phone will recognize the SIM card, and you'll witness the magic happening.

If there is no activity on your SIM card (outgoing calls, texts or data usage) for three months or more, the SIM card with automatically deactivate and your Lyca number will no longer work. When you get a Lyca SIM card you'll receive a blue packet with your SIM's PUK code and other details.

If you have enabled the SIM PIN code and then incorrectly enter your PIN in your Lyca Mobile three times your SIM card will automatically lock. In this case, you must enter the PUK code. The PUK code is displayed on the SIM card holder that came in the starter pack. Please retain it for storage.

With Lyca Mobile, you receive comprehensive 4G and 5G coverage. We proudly utilize the robust and reliable T-Mobile network to offer both 4G and 5G services.

Why is this? Your Lyca Mobile SIM is set up to let you know when your balance gets below a set level. That is why you may receive this error message. However, once you disconnect the first attempt and try again, the call will go through – as long as there is enough credit.

Which network does Lyca Mobile use? Lyca Mobile is an EE MVNO (meaning it uses EE's infrastructure and spectrum), so it has coverage in all the same places as EE – that's true whether you're connecting via 5G, 4G or 3G. Of course, that also means that its coverage will improve when EE's does.